SCROLE - About the company - AGASOFT - Hardware Service Calls Manager

Agasoft is an IT firm in Trichy ( Tamilnadu, India) providing Total Solutions to clients from Trichy and all over the Globe. With Professionalism , Skill and Expertise as its tools, Agasoft delivers high Qulity, cost effective, reliable, result-oriented solutions. These solutions act as catalysts in simplifying success and bringing in maximum returns in the shortest possible time, for its clientele.

The word business, symbolizes complexities of varying nature. Understanding them in depth, we develop unique web or stand alone solutions for our clients giving them increased efficiency and competitive advantage in their business.

With a highly capable team of Consultants, Creative designers, Programmers and marketing professionals, We know how to deliver the required result and that shows with our satisfied clientele. Specializing in Web Design, Development, eCommerce integration, Multimedia Graphics and Logo designing, stand alone Software Programs for their offices, Corporate Identity materials; just to name a few – We provide our clients with a One Point Solution for all their IT needs and peace of mind.

The key factors for this satisfaction of our clients lies in our Characteristic Quality Policy – Quality, Methodology and other set of rules and methods we strictly follow.

Characteristics
	Agasoft symbolizes Dedication, Novelty and Diversity. “Commitment is the Key to Success”, is the watchword of our people. Our highly skilled and efficient professionals are dedication personified; who have ultimately won the satisfaction and admiration of our customers. Novelty and innovation is the effective approach which has taken Agasoft a neck above the rest. Distinct in every undertaking highlights the creative geniusness and in-depth knowledge of its faculty. We offer IT services that empower the enterprise.

Quality Policy
	We commit to meet the client’s requirements by adopting an efficient Requirements Management, Planning, Tracking and Software Quality Assurance. We develop and maintain a work environment that attracts, develops and retains competent teams.

Methodology
	Agasoft, attributes its successful project deliveries to its implementation methodology. Here at Agasoft, implementation methodology is client-centric and incorporates some of the industry’s best practices. The methodology is a step-by-step approach starting from analysis to customer acceptance & sign-off. Initial Study, Analysis Prototype Design Design Approval Development Testing / System Compatibility Approval / Signoff Support Systematic review at every step of our methodology, involving our team and clients ensures clarity all through the project cycle.

Relationships
	Project success depends not only on the Technical ability but also on the Communication. Communication requires not just sharing of information but understanding the work of the clients too. With our global exposure, Agasoft is conversant with different cultures and the associated response needs.

Agasoft uses a set of Rules and Methods backed by a strong Quality Policy and Methodology in all its projects. These ensure that the client and his end users get the desired result.
Flexibility
	Agasoft ramps-up or Downsizes the client specific team, secludes network and work environment to felicitate the needs of our clients.

Mindshare and Attention
	Agasoft is NOT one of the Software Giants in India with thousands of people. Our current strength provides the Agility and Flexibility needed. Agasoft ensures strong attention to our clients needs right from the Top-Management to the programmer

Pre-negotiated Pricing
	An all-inclusive indicative price offer will help you plan your costs and maintain a good cost control on the project. No surprises! A standing agreement with the pre negotiated rates will be applicable for all the tasks that you will assign to us during the contract period.

Stability & Track Record
	Agasoft is a financially strong, debt free company with a positive bottom line since inception. Agasoft has served clients from various genre achieving the projects objectives in terms of Cost savings and high quality, timely deliveries. Maintenance and Customer Support Model of Agasoft to ensure better quality and the best Support

Single Point Service
	Agasoft has supported clients in several maintenance and development projects and has been a single point service provider for all IT services requirements, from Web Design / Development, Hosting, Logo Design, Business Cards, Broachers’ to Software and even Hardware requirements.