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| Benefits to the Management |
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Saves man hrs in managing information without automation |
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Instant access to the information required for Decision making |
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Reduces paper work and hence reduces cost to the company. |
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No need to wait for other staff members to prepare data sheets for any kind of analysis etc. |
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Eliminates bottleneck in the process of getting information out of pile of data registers |
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Centralized reporting from all locations at one place. (Online Version) |
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Review and manage your support system from anywhere (Online Version) |
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All kinds of reports can be generated |
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Check on expenses locates source of pilferage and wastage |
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Digital record of all activities year after year as an important asset of your business. |
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| Benefits to Staff |
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Improves Data Entry effectiveness through content and information about Client |
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Complete Service Desk Automation |
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Easy Service Calls and Client management system |
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Manage Warranty information and conversion to AMC |
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Manage AMC information and AMC Renewals |
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Never miss out an AMC Visit |
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Easy access to client Warranty products and AMC details on Service call allocation |
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Greater focus on other official work and less on time consuming Service calls functions |
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Easy to keep track record of Clients which helps in further planning |
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Improved Quality of interaction with clients. |
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Proactive measures like email, that keep them in the loop. |
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Detailed reports on a click of a button. |
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